PRECIOUS METALS To care for your pieces, avoid exposure to perfumes, oils and household chemicals. If tarnishing occurs wipe with a jewellery cleaning cloth or clean with a suitable cleaning agent. Keep away from hard surfaces as bumps and scratches will cause wear to the plating. To extend the life of your plated jewellery we recommend keeping in a soft pouch or jewellery box, out of direct sunlight and heat.
All resin are handcrafted to make each piece unique. Differences and flaws may therefore occur. Resin is a strong and durable material, nevertheless should be treated as a ceramic as it can break if dropped or knocked against a hard surface. To keep your resin jewellery in good condition, simply wipe with a clean, dry cloth. To prolong the original colours of each jewellery piece, keep away from sunlight.
SEMI- PRECIOUS STONES & PEARLS Semi- Precious stones are very delicate and should be handled with extra care. We recommend using soft, dry, untreated clothe to clean your stones. Pearls are natural materials, each piece is unique and will vary slightly in shapes and colours. Jewellery with pearl can be cleaned with lukewarm damp cloth. Avoid exposure to perfumes, oils and household chemicals.
COLLECT YOUR ORDER YOURSELF
You can now collect your order from our London HQ during our opening times:
Monday- Friday 10 am - 4 pm
Simply choose the "pick up" option at check out and we will notify you once your purchase is ready for collection.
STANDARD SHIPPING RATES:
Free Shipping on UK Domestic Orders over £200.0
Free Shipping on International Orders over £300.00
To our EU Customers, we are pleased to cover all thee taxes and duties on orders going to the continent. For the rest of the world, any taxes or duty fees incurred by shipping are the responsibility of the customer and these costs cannot be reclaimed from Ejing Zhang. All our orders are wrapped in our beautiful packaging and sent via trackable courier.
You can return unworn products purchased online within 14 days of your order date. All returns should be sent back to us in their original packaging and in their original condition.